Privacy Policy

Introduction

Bedrock Fort Wayne Concrete & Masonry ("we," "us," or "our") operates the website at fortwayneconcreteandmasonry.com. This Privacy Policy explains how we collect, use, store, and protect information that you provide to us or that we gather through your use of our website. By using our website, you agree to the practices described in this policy.

If you have questions about this policy or how we handle your data, you can reach us at info@fortwayneconcreteandmasonry.com or by phone at (260) 279-4710.

Information We Collect

Information you provide directly

When you fill out a contact or estimate request form on our website, we collect the information you enter. This may include your name, phone number, email address, street address or zip code, and a description of the work you are inquiring about. We only collect what you voluntarily submit.

Information collected automatically

When you visit our website, certain information is collected automatically through standard web technologies. This includes your IP address, browser type, operating system, referring URL, the pages you visit on our site, and the dates and times of your visits. This information is collected in aggregate and is not linked to your personal identity unless you submit a form.

Cookies and similar technologies

Our website may use cookies - small text files stored on your device - to improve your browsing experience and help us understand how visitors use the site. Cookies do not contain personally identifiable information. You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the site.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and schedule a free estimate or service call.
• To communicate with you about your project, including follow-up calls or emails.
• To improve the content and usability of our website.
• To understand how visitors find and use our site, which helps us serve you better.
• To comply with legal obligations or respond to lawful requests from government authorities.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We do not send unsolicited commercial email. If you contact us, we will only reach out in connection with the matter you contacted us about.

Third-Party Services

Our website uses third-party services that may collect information as described in their own privacy policies. These services include:

• Tally (form provider): Our contact and estimate request forms are powered by Tally. When you submit a form, Tally processes your submission and transmits the data to us. Tally's privacy policy governs how they handle form data on their infrastructure.
• Google Maps: We embed Google Maps on our website to help you find our office location. Google may collect information when you interact with the embedded map, subject to Google's privacy policy.
• Web analytics: We may use analytics tools to understand aggregate traffic patterns on our website. These tools collect anonymized data and do not identify you personally.

We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party site or service you use.

Data Retention

We retain form submission data for as long as is necessary to respond to your inquiry and for a reasonable period afterward in case you contact us again about the same project. If you would like us to delete your information, you can request this at any time by contacting us at info@fortwayneconcreteandmasonry.com. We will honor deletion requests to the extent that we are not required to retain records for legal or business purposes.

Your Rights

Depending on where you live, you may have certain rights with respect to your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request that we correct inaccurate information.
• Request that we delete your personal information.
• Opt out of any marketing communications we may send (note: we do not send unsolicited marketing).

To exercise any of these rights, contact us at info@fortwayneconcreteandmasonry.com. We will respond within a reasonable time.

Children

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will delete it promptly.

Security

We take reasonable precautions to protect the information submitted through our website from unauthorized access, use, or disclosure. However, no method of data transmission or storage over the internet is completely secure. We cannot guarantee absolute security, and you submit information at your own risk. If you have concerns about data security, you are always welcome to call us instead of submitting a form.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:

Return to the home page, learn about us, or contact us.